Welcome to Firestick Remote Not Working
To check whether your Fire TV remote is associating with your Fire TV box or dongle you have to make a beeline for the settings menu.
1.Settings > Controllers and Bluetooth Devices.
2. Amazon Fire TV Remotes
This will demonstrate to you what gadgets are right now matched and from here you can check whether your remote is associating. For my situation while fiddling with the batteries my remote would show up here for a couple of minutes at that point vanish.
As a last resort, you can get an official amazon fire stick support contact number .
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